Terms & Conditions for batjjli

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and batjjli ("the Platform", "we", "us", "our"). By accessing, registering on, or using the batjjli platform in any capacity — including browsing, depositing funds, placing bets, or participating in promotions — you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease using the batjjli platform. Continued use of the platform after any amendment to these Terms constitutes acceptance of the revised version. batjjli reserves the right to update or modify these Terms at any time. Material changes will be communicated via a platform notification or email to your registered address.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which form an integral part of the overall agreement governing your use of the platform. In the event of any inconsistency between these documents, these Terms take precedence unless otherwise stated.

batjjli is strictly an adult platform. You must be at least 18 years of age to register an account, make a deposit, or participate in any gaming or betting activity on the platform. This restriction applies universally to all players regardless of location within Bangladesh.

By completing the registration process, you confirm and warrant that:

• You are at least 18 years of age at the time of registration.
• You are participating in online gaming and betting for personal recreational purposes only.
• You are not acting on behalf of any third party, including a minor.
• You are legally permitted to engage in online gaming and betting under the laws applicable in your jurisdiction.
• The funds you deposit on batjjli are legitimately owned by you and are not proceeds of any unlawful activity.

batjjli reserves the right to request age verification documentation at any point. Acceptable documents include a valid National Identity Card (NID), passport, or other government-issued identification that clearly states your date of birth. Failure to provide satisfactory age verification within the required timeframe will result in account suspension until compliance is achieved.

To access the full range of batjjli services, you must complete the registration process and create a verified player account. You agree to provide accurate, current, and complete information during registration and to update that information promptly if it changes. batjjli relies on the accuracy of your registration information for identity verification, payment processing, and responsible gaming compliance.

One Account Rule: Each player is permitted to maintain exactly one active account on batjjli. Opening multiple accounts — whether through different email addresses, mobile numbers, payment methods, or device identities — constitutes a material breach of these Terms. All duplicate accounts, including the balances within them, may be suspended and the funds therein frozen pending investigation.

Account Credentials: You are solely responsible for maintaining the confidentiality of your username and password. You agree not to share your login credentials with any other person. batjjli will not be held liable for any loss or damage arising from unauthorised access to your account that results from your failure to safeguard your credentials. If you suspect unauthorised access, contact the batjjli support team immediately via live chat or WhatsApp.

Two-Factor Authentication: batjjli strongly recommends enabling two-factor authentication (2FA) on your account. When activated, a one-time PIN is sent to your registered Bangladesh mobile number for each login attempt from an unrecognised device. This significantly reduces the risk of unauthorised account access.

• Registration is free of charge — batjjli does not charge a fee to open an account.
• You must provide a valid, active email address and Bangladesh mobile number during registration.
• Account names must match the name on your verified payment method to prevent withdrawal complications.
• batjjli reserves the right to decline any registration application at its sole discretion without providing a reason.

All financial transactions on batjjli are denominated in Bangladeshi Taka (৳ BDT). No currency conversion is applied to deposits or withdrawals — what you deposit in Taka is credited to your account balance in Taka, and withdrawals are dispatched in Taka to your nominated payment method.

Supported Deposit Methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. The minimum deposit amount is ৳500. Deposits made via bKash and Nagad are typically credited to your batjjli wallet within seconds of confirmation. Card and bank transfer deposits may take up to 30 minutes during high-volume periods.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawals are processed to the same payment method used for deposit wherever possible, as an anti-fraud measure. Withdrawal requests submitted via bKash or Nagad during standard operational hours are typically dispatched within one business hour. The batjjli payments team reviews all withdrawal requests before dispatch — this review process exists to protect players from fraudulent outbound transactions.

• Withdrawals are only available to fully verified accounts. If your account is pending verification, withdrawals may be held until verification is complete.
• batjjli does not charge a withdrawal fee; however, your payment provider may apply its own transaction charges.
• batjjli reserves the right to request supporting documentation before processing withdrawals above certain thresholds as part of its anti-money-laundering compliance procedures.
• Payments to third parties are strictly prohibited. Withdrawal funds must be returned to a payment method in the registered account holder's own name.

batjjli offers a range of bonuses and promotional offers to eligible registered players from time to time. These may include welcome bonuses, deposit match offers, free bet credits, cashback promotions, seasonal offers aligned with events such as BPL season, Eid, Pohela Boishakh, and T20 World Cup tournaments. All bonuses are subject to the specific terms and conditions communicated at the time the offer is presented.

Wagering Requirements: Bonus funds and any winnings derived from bonus funds are subject to wagering requirements. The wagering requirement multiplier applicable to each promotion is stated in full on the promotion detail page before the offer is claimed. For example, a ৳1,000 bonus with a 30x wagering requirement means the player must wager a total of ৳30,000 before any bonus-derived winnings can be withdrawn. Real-money (non-bonus) deposits are always withdrawable regardless of bonus status.

Bonus Abuse Policy: batjjli operates a strict policy against bonus abuse. Actions that constitute bonus abuse include but are not limited to: claiming the same introductory offer across multiple accounts; using low-variance betting strategies to artificially fulfil wagering requirements; coordinating with other players to trigger bonus conditions; and making deposits solely to qualify for a bonus with no genuine intent to play. Accounts found to be engaging in bonus abuse will have their bonuses cancelled and may have their accounts permanently closed.

• Only one bonus may be active on an account at any given time unless the promotion explicitly states otherwise.
• Bonuses cannot be transferred between accounts or converted to real-money funds outside of the wagering fulfilment process.
• batjjli reserves the right to withdraw, amend, or cancel any promotion at any time.
• Players who have opted into self-exclusion are not eligible for promotional offers during the exclusion period.

All games available on the batjjli platform — including slots, live casino table games, and sports betting markets — operate according to their individual game rules, which are accessible within the game interface or betting panel. Players are responsible for familiarising themselves with these rules before placing wagers.

Random Number Generators: All slot and table game outcomes on batjjli are determined by certified Random Number Generators (RNGs). RNGs produce statistically independent results for every round, ensuring that historical outcomes have no bearing on future results. The RNG systems used by our game providers — including Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi — are tested and certified by internationally recognised independent testing laboratories.

Live Casino: Live dealer games powered by Evolution Gaming and Ezugi are subject to the rules of the specific live game variant in play. Live game outcomes are determined by physical game equipment (cards, roulette wheels, dice) under camera observation. In the event of a technical disconnection during a live game round, the batjjli platform will apply standard disconnection rules — which typically either void the incomplete round or resolve it based on the most recent valid game state.

Sports Betting: Cricket and other sports betting markets at batjjli are settled in accordance with the platform's published sports betting rules. Key principles include:

• Match abandonment rules: Bets on abandoned or cancelled matches are voided and stakes returned unless the market has already been settled.
• In-play betting: Live in-play odds fluctuate in real time. bets accepted by the platform at a specific moment are settled at the odds confirmed at acceptance, not the odds displayed after acceptance.
• BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures are treated as primary markets and benefit from the most comprehensive pre-match and in-play coverage available on the platform.
• Maximum payout limits apply per market and per event. These limits are displayed within the relevant betting panel.

Players are expected to use batjjli in a lawful, responsible, and good-faith manner. The following activities are strictly prohibited and constitute a material breach of these Terms:

• Fraudulent activity: Using stolen, fraudulently obtained, or unauthorised payment methods to fund your account.
• Money laundering: Depositing and withdrawing funds without genuine gaming activity, or using the platform in any manner that could facilitate money laundering or the financing of unlawful activity.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, particularly in live poker or live table game formats.
• Automated play: Using bots, scripts, software tools, or any automated system to interact with the platform on your behalf.
• Exploitation of software errors: Knowingly exploiting a platform bug, software error, or pricing mistake to generate winnings. Winnings obtained through exploitation of errors are void.
• Account sharing: Sharing your account credentials with another person or allowing a third party to place bets on your account.
• Chargebacks: Initiating an unauthorised chargeback or payment reversal against a genuine batjjli deposit. Accounts associated with chargebacks will be suspended pending investigation.
• Abusive behaviour: Using threatening, offensive, or discriminatory language toward batjjli staff or other players in any support channel.

batjjli employs automated fraud detection tools and human review processes to identify prohibited conduct. Where prohibited conduct is confirmed, batjjli reserves the right to suspend the account, void all associated bets and bonuses, withhold pending withdrawals, and take appropriate legal action where warranted.

Player-Initiated Closure: You may close your batjjli account at any time by contacting the support team via live chat or by emailing support@batjjli. Upon closure, any verified real-money balance in your account (net of active bonus funds) will be returned to your nominated payment method within five business days. Bonus balances that have not met wagering requirements are forfeited upon account closure.

Platform-Initiated Suspension: batjjli reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete identity or age verification within the required timeframe.
• Suspected fraudulent activity, money laundering, or collusion.
• Duplicate account detection.
• Court order or request from a law enforcement authority.
• Abusive conduct toward batjjli staff or other players.

In cases where an account is suspended due to a suspected breach rather than a confirmed one, batjjli will conduct an internal review within 10 business days and communicate the outcome to the registered email address. If the suspension is found to have been applied in error, the account will be reinstated and any withheld funds released.

Dormant Accounts: An account is classified as dormant if no login activity has been recorded for a continuous period of 12 months. batjjli will notify the registered email address before applying any dormancy administration fee. The fee, where applicable, will be disclosed in the notification. Accounts with a zero balance may be closed after the dormancy period without further notice.

Responsible Gaming Closures: Players who request account closure specifically for responsible gaming reasons (self-exclusion) are subject to the additional protections described in the batjjli Responsible Gaming Policy. Self-exclusion requests are processed with immediate effect and cannot be reversed during the chosen exclusion period. Visit the Responsible Gaming page for full details on self-exclusion, cooling-off periods, and support resources.